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The following article should be used when you have issues with the DKIST data download portion itself which is using the Globus interface to perform the data transfer, since this action can be very time consuming. If you’re looking for the Data Center (DC) User Portal not functioning, please go here.
Instructions
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Datasets are generally large, and data transfers, even with a good connection, can take anywhere from a few hours up to multiple weeks. Long download times and slow transfer speeds are more often than not (~98% of the time) on the user’s side. |
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