Summary
This article is for DKIST users who have set up a https://app.globus.org/account/identities account, but for some reason the DKIST Proposal Architect (PA) login is not working. This is likely because you are using a VPN (Virtual Private Network) which is not compatible with the Proposal Architect. Unfortunately the DKIST PA does not work when using the NASA VPN. Our only recommendation is to disconnect the VPN to use the PA.
Instructions
If you experience the following symptoms when logging into the DKIST Proposal Architect (PA), we ask that you turn off your VPN and try again.
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