How to search the DKIST Help Desk Knowledgebase
- Anastasia Alexov (Unlicensed)
- Hillary Hope Head
- Nuria Wright-Garba
The Help Desk search engine can be utilized to find resources, tutorials, and answers to frequently-asked questions. It can also be used to send a request or create a query about a search topic. When viewing a page other than the main Help Desk page, the search bar appears as a magnifying glass in the upper right-hand corner of the page (the rest of the page becomes blank until search results are displayed).
Instructions
1. Enter a keyword or phrase into the search bar.
Any pages with the related keywords will appear in a list of search results under “Articles”.
2. A second section labeled “Send a Request About” contains request topics potentially relevant to the search query. Select one to file a question or request.
3. If you want to start a new search, simply delete your text and type in your new search string.
4. If you want to exit the search option and return to the DKIST Help Desk Portal Homepage, simple click on the “X” in the top right hand corner of the search window.
