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Welcome to the National Science Foundation's Daniel K. Inouye Solar Telescope (DKIST) Help Desk
Please direct any questions to the DKIST Help Desk by searching our Knowledgebase (above), or filing a ticket (below) in "Proposing & Tools" or "General Questions", or directly browsing the Knowledgebase. Requests are answered within 2-3 days.
Portals
Data Center Operations
Welcome! Do you have questions on data calibration? Would you like to submit a raw data request? Do you have issues with the Data Center Archive web search or with your Globus Account? Here is the place to file questions, bugs, feature requests, and suggestions w.r.t. the Data Center Archive and DKIST data.
Science Operations
Questions related to a Proposal Call and its offered capabilities? Need help with the development of the observing strategy for your proposal? Have issues with the Proposal Architect, Facility Instrument Distribution Optics (FIDO), or Instrument Performance Calculator (IPC) tools? File general questions, bugs, and suggestions to DKIST science operations.
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