Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

The Help Desk search engine can be utilized to find resources, tutorials, and answers to frequently-asked questions. It can also be used to send a request or create a query about a search topic. When viewing a page other than the main Help Desk page, the search bar appears as a magnifying glass in the upper right-hand corner of the page (the rest of the page becomes blank until search results are displayed).

Instructions

1. Enter a keyword or phrase into the search bar.

...

2. A second section labeled “Send a Request About” contains request topics potentially relevant to the search query. Select one to file a question or request.

...

 .

...

3. If you want to start a new search, simply delete your text and type in your new search string.

4. If you want to exit the search option and return to the DKIST Help Desk Portal Homepage, simple click on the “X” in the top right hand corner of the search window.

...

Include Page
Help Desk Info Panel
Help Desk Info Panel

Filter by label (Content by label)
showLabelsfalse
max5
spacescom.atlassian.confluence.content.render.xhtml.model.resource.identifiers.SpaceResourceIdentifier@202ab4
showSpacefalse
sortmodified
typepage
reversetrue
labelsknowledgebase help-desk search
cqllabel in ( "search" , "knowledgebase" , "help-desk" ) and type = "page" and space = "DSOT"

...