How to use the DKIST Help Desk

The following instructions assist DKIST Help Desk users navigate and use the Help Desk functionality.

Please create an account to gain full access to the DKIST Help Desk. Without an account you may still search the Knowledgebase and submit tickets, but you will not be able to view and interact with your tickets (within Atlassian’s Jira Cloud software system).

Instructions

  1. https://nso.atlassian.net/wiki/spaces/DSOT/pages/247825122

  2. https://nso.atlassian.net/wiki/spaces/DSOT/pages/356876440

  3. https://nso.atlassian.net/wiki/spaces/DSOT/pages/356712632

  4. https://nso.atlassian.net/wiki/spaces/DSOT/pages/356876469

  5. https://nso.atlassian.net/wiki/spaces/DSOT/pages/367231317

  6. https://nso.atlassian.net/wiki/spaces/DSOT/pages/583663717

  7. https://nso.atlassian.net/wiki/spaces/DSOT/pages/398295482

  8. I can’t remember my DKIST Help Desk password?

  9. My password no longer works for the DKIST Help Desk, please help.

  10. https://nso.atlassian.net/wiki/spaces/DSOT/pages/400752665

  11. https://nso.atlassian.net/wiki/spaces/DSOT/pages/400719955

 

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