Our best read Knowledge Base articles:
Data Center: Frequently Asked Questions (FAQ):
- How do I find my DKIST data?
- How do I use the DKIST Data Center Archive Portal?
- What is the link to the Data Center Archive Portal?
- How do I use the Data Center Archive Search API?
- DKIST Data Portal/Search is Unreachable.
- How do I request raw DKIST data?
- I can't download DKIST data using the Portal - please help.
- How long should it take to download DKIST data?
- Why did I get an email from Globus?
- My Globus download had an error - can you please help?
- Data Center Archive data search results don't return my data for proposal X
- DKIST data received was not what was requested - please help.
- Data Center Archive Portal is Not Functioning
- What processing is done to the data to create DKIST Level 1 products?
- There are quality issues with the DKIST data I downloaded
- How do I install and run the DKIST data processing pipeline?
- I found a bug in the DKIST Data Center Calibration Pipeline - now what?
- How do I download, install and use the DKIST Data Center User Tools for data analysis?
- Data Center Archive User Tools Are Not Functioning
- How do I file a Data Center User Tools bug report?
- How do I find Data Center User Tool version and/or Python version?
Links to DKIST Data Center Documentation and Policies:
- DKIST Data Center Archive Documentation
- DKIST Policies
Questions & Answers:
Need more help?
You can file a DKIST Help Desk ticket with your question here.
- How do I set up a DKIST Help Desk Account?
- Responses typically take 2-3 working days.
- You can browse the NSO DKIST Web pages, NSO Website, HAO Website