This page describes the steps for filing a request ticket with Help Desk. Creating a ticket does not require an account, but it is encouraged users do so in order to view created requests after creation.
Click here to create an account.
Click here to view a guide on checking requests.
Instructions
Select a topic for submitting a ticket. This will take the user to page with topic sub-categories for starting a ticket.
Selecting a sub-category will open the ticket submission form. Sub-categories can be changed after this selection using the arrow next to the sub-category.
Fill in all necessary fields. These are marked with a red asterisk. Filling in the summary using keywords common to the help desk will cause a list of suggested articles to appear.
Upon filling all necessary fields, clicking the “Send” button will submit the ticket to the help desk.
